Reloop exists so that no one has to haggle in a grey-market shop to get a fair price for their old phone — and so that a perfectly good device never ends up in a landfill when it could have a second life instead.
Three principles that shape every device that passes through Reloop.
Every quote is based on your device's actual model, storage and honestly-declared condition. Our agent verifies it in person at pickup, and if the price changes, you're told exactly why before you agree to anything.
Every device we buy is checked against two independent scales — a cosmetic grade and a functional grade — because a phone can look excellent and still hide a fault, or the reverse. It's securely data-wiped before it's graded and listed for resale.
Every refurbished phone we sell ships with an honest condition report, a warranty and a replacement window — so buying "used" does not mean buying uncertainty.
We started Reloop because the used-device market in India runs on guesswork and haggling — for sellers and buyers alike. Every price we quote, every grade we assign and every rupee we pay is meant to be something you can rely on, not negotiate over. And every device we refurbish instead of retire is one less phone in a landfill.
We’re an India-based team of engineers, refurbishment technicians and field agents — no showrooms, no middlemen, just a platform built to make reselling and buying electronics simple.